Terms & Conditions
A legal disclaimer
Welcome to Mystic Peaks! By using our website (www.mysticpeaks.in) and booking our services, you agree to the following terms and conditions. Please read them carefully before proceeding.
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1. Services Offered
Mystic Peaks is a travel service platform that offers curated travel packages, taxi bookings, accommodation listings, and personalized trip planning in Himachal Pradesh. All services are subject to availability.
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2. Bookings & Payments
• A minimum advance payment is required to confirm any booking.
• The remaining amount must be paid before the start of the trip unless otherwise agreed.
• Prices are subject to change due to seasonal fluctuations, availability, or third-party supplier changes.
• Full details of inclusions/exclusions are provided with each package. Please review them carefully before booking.
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3. Cancellation & Refund Policy
• Cancellations must be requested in writing via email to mysticpeaks.in@gmail.com.
• Refunds, if applicable, are subject to our refund policy as follows:
• 7+ days before travel: 80% refund
• 3-6 days before travel: 50% refund
• Less than 3 days or no-show: No refund
• In case of natural disasters or emergencies, Mystic Peaks will try to reschedule or refund where possible, but we are not liable for uncontrollable circumstances.
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4. Travel Insurance
We do not provide travel insurance. It is recommended that travelers purchase personal travel insurance for coverage of accidents, medical emergencies, lost baggage, or cancellations.
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5. Liability Disclaimer
• Mystic Peaks acts as an intermediary between travelers and service providers (hotels, taxis, guides, etc.).
• We are not liable for any delays, damages, losses, or injuries resulting from third-party services.
• While we aim to provide accurate information, we do not guarantee the completeness or correctness of all website content.
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6. Code of Conduct
Travelers are expected to respect local customs, laws, and environment. Any misconduct that disrupts local communities or damages property may result in termination of services without refund.
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7. Use of Website
• All content on mysticpeaks.in (logos, images, text) is owned by Mystic Peaks and may not be copied or used without permission.
• Users agree not to use the site for any illegal or harmful activity.
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8. Privacy
By using our site or services, you agree to our Privacy Policy. We protect your data and do not sell your personal information to third parties.
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9. Changes to Terms
Mystic Peaks reserves the right to modify these terms at any time. Continued use of our site or services after changes are made implies acceptance of the updated terms.
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10. Contact Us
For questions or concerns about these Terms & Conditions, please contact us at:
📧 mysticpeaks.in@gmail.com
📞 [Add Phone Number]